MuawinMuawin

Terms of Service

Last updated: September 3, 2026

1. Acceptance of Terms

By accessing or using Muawin, a voice-powered welfare assistance platform built by Aridian Technologies for Al Khidmat Foundation, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the service.

2. Description of Service

Muawin is an AI-powered voice assistant that provides information about Al Khidmat Foundation's welfare services, including medical care, ambulance services, donations, and other social welfare programs. The service is available in English and Urdu.

The service is provided for informational purposes only. It does not constitute medical advice, legal advice, or emergency services. For emergencies, please call 1122 immediately.

3. Eligibility

The service is available to all individuals seeking information about Al Khidmat Foundation's welfare programs. There are no age or residency restrictions for using the informational service.

4. User Responsibilities

You agree to:

  • Use the service only for lawful purposes.
  • Not attempt to disrupt, interfere with, or gain unauthorized access to the system.
  • Not provide false or misleading information to the assistant.
  • Not use the service as a substitute for professional medical, legal, or emergency services.
  • Verify critical information through official Al Khidmat Foundation channels.

5. Intellectual Property

All content, code, design, and technology underlying Muawin are the property of Aridian Technologies. The Al Khidmat Foundation brand, logo, and service information are the property of Al Khidmat Foundation. You may not reproduce, distribute, or create derivative works without explicit written permission.

6. Limitation of Liability

The service is provided "as is" without warranties of any kind. Aridian Technologies and Al Khidmat Foundation shall not be liable for:

  • Any errors or inaccuracies in the information provided by the assistant.
  • Any decisions made based on information from the service.
  • Any interruption or unavailability of the service.
  • Any loss of data arising from the use of the service.

7. AI-Generated Content

Responses generated by the AI assistant are for informational purposes only and may not always be accurate. Always verify important information with Al Khidmat Foundation staff directly by calling the helpline at 051-4853951.

8. Modifications to Service

We reserve the right to modify, suspend, or discontinue the service at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

9. Changes to Terms

We may revise these Terms of Service from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the service after any changes constitutes your acceptance of the revised terms.

10. Contact Us

For questions about these Terms of Service, contact us at info@aridiantechnologies.com.